As machinery and equipment grow more complex, connected, and multidisciplinary, the variety of knowledge and the level of expertise
expected from local technicians grows.
There is a severe skill gap between the field’s needs and the available human resources in the market.
With equipment downtime costs rising 30% year over year, business continuity is dependent on scarcely available expert resources.
This combination of high downtime costs, unskilled local technicians, and
limited expert support are becoming a common reality and these
challenges will only grow in the near future.
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